Overview
BnB Scheduler ("we", "our", or "us") is a property management platform for short-term rental hosts. This Privacy Policy explains how we collect, use, and protect your information when you use our service.
Information We Collect
Account Information
- Email address and password (password is securely hashed)
- Full name
- Billing information (processed securely via Stripe)
Property Information
- Property names and addresses
- Check-in and check-out times
- Notes and property details you provide
Reservation Data
- Guest names (from your calendar feeds)
- Reservation dates and booking sources
- Calendar feed URLs you provide (Airbnb, VRBO, etc.)
Task and Automation Data
- Tasks you create (cleaning, maintenance, etc.)
- Automation rules you configure
- Team member assignments
Technical Information
- IP address and browser type (for security)
- Usage patterns to improve the service
How We Use Your Information
- To provide and operate the BnB Scheduler service
- To sync your calendar feeds and import reservations
- To send task notifications and reminders you configure
- To process payments through Stripe
- To respond to support requests
- To improve and develop new features
Data Sharing
We do not sell your personal information. We share data only with:
- Stripe: For payment processing
- Email providers: To send notifications you've configured
- OpenStreetMap/Nominatim: For property address geocoding (address only, no personal data)
Data Security
We implement industry-standard security measures including:
- Encrypted data transmission (HTTPS)
- Secure password hashing (bcrypt)
- JWT-based authentication with token expiration
- Multi-tenant data isolation (you can only access your own data)
Data Retention
We retain your data while your account is active. When you delete your account, we remove your personal data within 30 days, except where required by law or for legitimate business purposes (e.g., billing records).
Your Rights
You have the right to:
- Access your data through the dashboard
- Update or correct your information
- Delete your account and data
- Export your data upon request
Cookies
We use essential cookies only for authentication (storing your session token). We do not use tracking cookies or third-party analytics cookies.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by email or through the service.
Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us at privacy@bnbscheduler.com